PATTY, J. C. ANALISIS DAMPAK FAKTOR CUSTOMER RELATIONSHIP MANAGEMENT PADA PELANGGAN E-MARKETPLACE DI INDONESIA (STUDI KASUS: SHOPEE DAN BUKALAPAK). JURNAL TEKNOLOGI TECHNOSCIENTIA, [S. l.], v. 13, n. 1, p. 35–42, 2020. DOI: 10.34151/technoscientia.v13i1.2969. Disponível em: https://ejournal.akprind.ac.id/index.php/technoscientia/article/view/2969. Acesso em: 30 aug. 2024.