ANALISIS ANCAMAN PHISHING DALAM LAYANAN E-COMMERCE

Abstract

Phishing is a threat that uses social engineering techniques and deceives users by impersonating an authorized person, being a seller, or being a party to e-commerce itself with the intent and purpose of
obtaining sensitive user data. This study discusses the factors that cause the emergence of phishing and prevent the threat of phishing attacks. The method used in this study is the Literature Review method. The Literature Review method is used to find answers to research questions by looking for studies related to the research topic (Analysis of Phishing Threats in E-Commerce Services) and performing narrative synthesis on these findings. This study's results indicate a lack of knowledge on users, psychology, and privacy of social network services. Thus, the prevention of phishing attacks on e-commerce services is carried out. Prevention is to provide education to users, so users who have received education will easily detect and avoid phishing threats contained in e-mails and URLs or websites. Preventing phishing attacks at the e-mail level, using anti-phishing applications (software), and using a verification code system (OTP) to protect the security of information and user accounts. Users must have good knowledge of the threats of phishing crimes and e-commerce parties must provide information and are responsible for providing education about threats that can harm users.